![]() ![]() None were found but that is not the point of that part of the process. ![]() The apps like Illustratoer failed at first with error 403 and worked after going to the updates section and checking for updates. Then a clean install of CC desktop app and a clean install of the Illustrator and the other apps. Tools I used after killing every Adobe related process running were: I wasn't [re[ared to take the risk of wasting more. I had seen something that suggested cleaning the CC library data only and then reinstalling just them but figured it had cost me enough time aleready. ![]() I ventually solved it with a full iuninstall and cleanup of all things Adobe. This will help us find the crash report and help accordingly. While submitting the crash report, please use the same email address with which you are signed in on this community. Submit the crash report by following the steps suggested here ( ).Where are you saving the documents and links (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?.Does it crash while working on a specific document? If yes, could you please package the document and share it with us? You can upload it to the Creative Cloud ( ) and share the download link here or via DM.Does it seem to crash at random, at launch, or after performing a particular action?.Confirm the exact version of Illustrator 2022.I would request you to share a few more details like: Legacy licenses remain valid and available for Adobe Illustrator CS6 to CC2019 on both Windows 7 / 8.1 / 10 and macOS 10.10 through 10.14, read more here.Sorry about the crashing! I know that's really frustrating. If you are still using old legacy licenses (licenses purchased before our change of service model on 14 September 2019), please note, our legacy software is NOT Illustrator 2020, 2021 or 2022 compatible. It is not possible to operate the Astute Graphics plugins without direct internet access. You'll need to have a direct internet access (not behind a proxy), and establish a secure connection with to download, activate, update and regularly maintain activation status. The plugin installation package is then requested/transmitted to be installed locally on demand along with associated licensing information. The user needs to sign into their account via the Astute Manager software which is installed locally (Windows and/or MacOS). Software Details: Our Software is Saas software. In the meantime, those interested in iPad use may wish to try the Astropad which effectively makes a connected iPad into a secondary screen with Wacom-like inputs (with a stylus). Please note also that our plugins are not iPad compatible, we haven't ruled out compatibility for the future but for now it would not be possible to use our software with an iPad. due to Adobe withdrawing the availability of Illustrator 2020 installers. This is because Astute Graphics is, itself, unable to install Illustrator 2020 on a full range of test environments. They will remain available via the Astute Manager, but their operation cannot be backed up with any technical assistance. We will endeavour to keep as much backward compatibility as possible, but practically, we need to ask the user to ensure they have updated to more recent systems to ensure secure connection via the Astute Manager.Īs of January 2022 Astute Graphics had to end support for Illustrator 2020 plugins. Adobe's recent Creative Cloud releases are no longer compatible with these. We also plan to deprecate compatibility for macOS 10.11 in the near future. We have also reached the end of the support line for the following: In October 2022 we dropped support for CC17.1 to CC2017, which meant that compatibility with the following CC versions came to an end: All subscription plugins currently have the following software requirements:Īdobe Illustrator CC2018 - Illustrator 2023Īs of September 2019, the plugins are NOT compatible with CS6 or below
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